Gas Is On Us

We are happy to pay for gas, but we count on members to fuel the vehicles. Every Zipcar has a gas card in the visor above the driver's seat that should be used when fueling the vehicle. 

Your Zipcar needs to be left with at least 1/4 tank of gas, no matter how much it had at the start of the reservation. Please report if your Zipcar has less than 1/4 tank of gas at the start of your trip, leaving the vehicle with less than 1/4 tank of gas can lead to fees

Using the Gas Card - US Vehicles

The following may lead to an error when using our gas cards in US vehicles:

  • Purchasing anything other than gasoline
  • Transactions over $50
  • More than 2 transactions in a 24 hour period

Using the Gas Card - Canadian Vehicles

The following may lead to an error using our gas cards in Canadian Vehicles:

  • Using the gas card inside the station. The card can only be used at the gas pump.
  • Selecting "fill to pre-authorization limit". You must pre-authorize the card for $60 or less. 
  • More than 2 transactions in a 24 hour period. 

Problems with the Gas Card

If you can't find the gas card or you are getting an error message when using it, please call us at 1-866-4ZIPCAR. If we can't troubleshoot your problem, please pay for fuel on your own and submit receipts for reimbursement

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