My Zipcar won't start, what should I do?

If you're in your Zipcar but are unable to start it, here are a few things to try:

  • Make sure your foot is on the brake when turning the ignition or pressing the push-to-start button
  • If the steering wheel is locked (you're unable to move it left or right), turn the wheel as far as you can to the right while trying to start the car
  • Try unlocking the car again (even if you're inside it) using your iPhone® or Android™ mobile app or by tapping your Zipcard on the card reader
  • If the car has a push-to-start ignition and the key is accessible, ensure it is within close proximity to the steering wheel when pushing the ignition button
  • Confirm your booking time has not elapsed (if it has, you may need to create another booking or call in for assistance)
Was this article helpful?
65 out of 527 found this helpful