Update your phone number

Update the mobile phone number associated with your Zipcar account on your account page.

For standard and University membership plans in the United States

  • Sign into your account here.
  • On Manage your account page under Your account click next to your mobile phone number.

blobid0.png

  • Input the new mobile phone number. You will be prompted to verify your identity via SMS or the original email on record.

blobid1.png

  • You will receive a 6-digit code that will expire in 10 minutes.

blobid2.png

  • Once the verification is complete, keep an eye out for a different 6-digit code via text to the new mobile phone number. You will need to enter this new code within 10 minutes.

blobid3.png

  • Upon verification of the new mobile phone number, the mobile phone number on your account will be updated and a confirmation email will be sent regarding the change.

 

For Business membership plans, and all members in Canada

  • Sign into your account here.
  • On my account page under my info click edit next to your mobile number
  • Input the new mobile phone number. You will be prompted to verify your identity via SMS or the original email on record.
  • You will receive a 6-digit code that will expire in 10 minutes.
  • Once the verification is complete, keep an eye out for a different 6-digit code via text to the new mobile phone number. You will need to enter this new code within 10 minutes.
  • Upon verification of the new mobile phone number, the mobile phone number on your account will be updated and a confirmation email will be sent regarding the change.

Note:

You cannot update your phone number on the Zipcar iOS or Android app

Was this article helpful?
29 out of 87 found this helpful