Text Alerts

Members can get reminders about their Zipcar reservations on their mobile phone. Text alerts let you know when your reservation is about to end, and if the car is available for extension. There are several different text alerts available, which members can opt-in to on our website.

how to opt-in

To subscribe to Zipcar reservation alerts, you will need to be a Zipcar member. Members can click here or sign in at Zipcar.com, then navigate to the "contact me" page (open the "my stuff" tab, then click  "contact me".

You will be led through the process of activating your phone:

  1. Provide your mobile phone number on our website;
  2. Receive a text message from us; 
  3. Reply from your mobile phone to confirm.

Next, you choose which text alerts you want to receive, then click SAVE.

how to opt-out

You can opt-out of Zipcar Reservation alerts by texting END, STOP, QUIT, CANCEL, or UNSUBSCRIBE to 1-866-494-7227 from your mobile phone. You can also opt-out by visiting the "contact me" page on our website and changing your text messaging preferences.

You can also text HELP EXT for instructions on how to request an extension via text message.

pricing

Message and data rates may apply.

message frequency

5 messages per standard reservation (depending on your personal account settings).

supported carriers

Zipcar Reservation alerts are supported by these carriers in the following countries:

US: Alltel, AT&T, Boost, Cellcom, Cellular South, Centennial, Cincinnati Bell, East Kentucky Network, Farmers Wireless, Immix Wireless, nTelos, Rural Cellular Corporation, Sprint, Suncom, T-Mobile USA, U.S. Cellular, Verizon Wireless, Virgin Mobile USA

Canada: SaskTel Mobility, Telus Mobility, Bell Mobility, Rogers/ AT&T, MTS Mobility, Virgin Mobile, Aliant Mobility, Fido Solutions, Northerntel Mobility, Telesec Mobility

 

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