You can choose to get text alerts about the status of your Zipcar reservations. You can select alerts for when:
- your reservation starts
- your reservation is about to end
- when your reservation needs to be moved
- your reservation can be extended
How to Opt-in
Click here to sign in to your account and navigate to contact me. From here, you will be led through the process of activating your phone number:
- Input your mobile phone number
- Receive a text message from us
- Reply from your mobile phone to confirm
Click which text alerts you want to receive, then click save.
How to Opt-out
You can opt-out of Zipcar alerts by texting END, STOP, QUIT, CANCEL, or UNSUBSCRIBE to 1-866-494-7227 from your mobile phone. You can also opt-out by visiting the contact me page in your account and changing your alert preferences.
Text HELP EXT for instructions on how to request an extension via text message.
Message Frequency and Pricing
5 messages per standard reservation may be sent (depending on your personal account settings). Message and data rates may apply.
Zipcar alerts are supported by these carriers in the following countries:
US: Alltel, AT&T, Boost, Cellcom, Cellular South, Centennial, Cincinnati Bell, East Kentucky Network, Farmers Wireless, Immix Wireless, nTelos, Rural Cellular Corporation, Sprint, Suncom, T-Mobile USA, U.S. Cellular, Verizon Wireless, Virgin Mobile USA
Canada: SaskTel Mobility, Telus Mobility, Bell Mobility, Rogers/ AT&T, MTS Mobility, Virgin Mobile, Aliant Mobility, Fido Solutions, Northerntel Mobility, Telesec Mobility