Once you’re assigned a dedicated Zipcar and location, you can expect that it will stay the same unless we need to service the vehicle. If you have any safety concerns or would like to change to a different Commuter membership plan (Standard or Plus), please call us at 1-866-4ZIPCAR. We understand that you may want to try out different Zipcars, but please understand that we may not be able to always honor move requests unless it is for safety reasons. Weekend reservations are a great way to experiment.
Switching a location or vehicle requires support from our fleet team, so you should expect that it can take up to two weeks to have an available vehicle at any location.