Dedicated Zipcar Program

Dedicated Zipcar Is Currently Unavailable

Due to a recent increase in demand, Dedicated Zipcar is temporarily unavailable. We are working to make the plan available again as quickly as possible. In the meantime, if you’re interested in booking a car by the hour or the day, our standard membership and rates are available at zipcar.com/pricing. With this option, you can still book up to two weeks at a time.

Dedicated Zipcar Membership Plans

Dedicated Zipcar is a special membership program to provide members complete access to a specific vehicle. We offer two membership plans under Dedicated Zipcar – Weekday & Everyday. Both memberships include standard and plus vehicle options.

Standard Vehicle Options
Vehicle types include Honda Civic, Volkswagen Golf, Toyota Corolla or similar depending on availability.

Plus Vehicle Options
Access to AWD & larger capacity vehicles, including Honda CR-V, Jeep Renegade, Ford Escape, Subaru Crosstrek or similar depending on availability.

Cost will vary depending on the membership plan, vehicle option and metro. Gas, a dedicated parking space, and secondary insurance are included. See prices in your area here.

In this program, the member is responsible for paying a membership fee and all mileage used. Membership fee will be billed to the account on the start date and then subsequently on the on your settlement date each month. All mileage accrued from Dedicated Zipcar trips will be billed at the end of each week.

On the Dedicated Zipcar Weekday plan, if you book additional hourly or daily Zipcar bookings on the weekends, you will be charged fees + mileage at the end of each booking.

How It Works

Dedicated Zipcar Weekday

Weekday Membership
Includes a month's worth of weekday bookings (5am Monday- 7pm Friday) per monthly membership fee. Weekend bookings and holidays are not included, but members have the option to make their own weekend bookings at a reduced rate.

Members pay for miles driven: In US cost is $0.45/mile and in Canada the cost is $0.30/KM.

All Dedicated Zipcar weeklong bookings must be within the same metro as the member. Weekend bookings can be made across the US and Canada.

Picking Up & Returning Your Zipcar
All Zipcars are self-service, and you will be able to access your car Monday starting at 5am until Friday at 7pm.

At the start of your weekly booking, you’ll find the Zipcar at its home location. Take a moment to confirm there is no damage from the weekend. Then either tap your Zipcard on the scanner or use your mobile app to unlock the car and you’re ready to drive! Remember to keep your Zipcard with you on all trips in case you’re in a low signal area or your phone runs out of battery.

To drop-off the car, just return it to the home location clean and fueled up by 7pm on Friday. Tapping your Zipcard on the scanner or selecting ‘end trip’ in the mobile app will confirm the end of the trip and lock the vehicle.

What To Expect With Your Dedicated Weekday Zipcar
We will do our best to provide you with the same car every week. On occasion, the vehicle may be changed for cleaning or maintenance. Don't worry, you will always be notified in advance.

The car is yours during the weekdays. You can choose to park it in its home location or park elsewhere depending on what is convenient for you. The home location is the only parking included as part of your membership.

Only you will have access to the Zipcar during the weekdays. In the event we need to access the vehicle for maintenance or cleaning, our fleet team will make arrangements with you in advance.

What Happens During The Weekend?
Your Dedicated Zipcar is available to others on the weekend. Be sure to take your belongings with you on Friday.

Weekend bookings are not automatic; you will need to make your own bookings for weekend usage. If you would like to keep your Dedicated Zipcar, we suggest booking as early as possible especially on holiday weekends.

You can start a weekend booking as soon as your weekday booking ends (Friday 7pm) and keep it until your next weeks Dedicated Zipcar trip starts (Monday 5am).

Remember, you cannot drive two vehicles at once, so you also cannot book two vehicles for overlapping time periods.

Weekend Pricing
Discounted hourly and daily rates are provided during the times between weekday bookings. Please note that these will vary by city.

All booking on the Dedicated Zipcar membership are pay-per-mile. The cost in the US is $0.45/mi, and in Canada the cost is $0.30/km.

Since we don't know how far you are driving, your estimated cost at the time of booking will not include miles (including tax) so we ask that you plan accordingly.

Excluded Holidays
The holidays below are excluded from Dedicated Zipcar Weekday bookings. Dedicated Zipcar Weekday members will still be able to make a booking for their dedicated vehicle or any other Zipcar at standard rates plus mileage on holidays, but plan ahead. It will be available for others to book as well.

U.S. Holidays:
New Year’s Day (observed), Memorial Day, Independence Day (observed), Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day (observed)

Canada Statutory Holidays:
New Year's Day Leave, Good Friday, Easter Monday, Victoria Day, Canada Day Leave, Civic Holiday, Labour Day, Thanksgiving Day, Remembrance Day Leave, Christmas Day, Boxing Day

Dedicated Zipcar Everyday

Everyday Membership
Includes a month's worth of bookings everyday per monthly membership fee. Weekends & holidays are included in this membership offering.

Members pay for miles driven: In US cost is $0.58/mile and in Canada the cost is $0.50/KM.

All Dedicated Zipcar weeklong bookings must be within the same metro as the member.

Picking Up & Returning Your Zipcar
All Zipcars are self-service, and you will be able to access your car on your start date.

At the start of your first booking, you’ll find the Zipcar at its home location. Take a moment to confirm there is no damage. Then either tap your Zipcard on the scanner or use your mobile app to unlock the car and you’re ready to drive! Remember to keep your Zipcard with you on all trips in case you’re in a low signal area or your phone runs out of battery.

What To Expect With Your Dedicated Everyday Zipcar
The car is yours 24/7 during the week. You can choose to park it in its home location or park elsewhere depending on what is convenient for you. The home location is the only parking included as part of your membership.

Only you will have access to the Zipcar. In the event we need to access the vehicle for maintenance, our fleet team will make arrangements with you in advance.

By the eighth week with your Dedicated Zipcar, we will notify you to schedule a vehicle exchange with a similar or the same vehicle type. This is meant to provide you a maintained and cleaned vehicle throughout your membership. Don’t worry, we will work with you to schedule a time that is convenient for you.

Things To Know

Here are some other things to keep in mind with the Dedicated Zipcar program.

Permitted Drivers

Only you are allowed to drive on your Dedicated Zipcar membership. While some Zipcar memberships allow others to join your account and drive, for this program each Dedicated Zipcar driver must have their own account to ensure access to the dedicated weekday booking.

Changing Dedicate Zipcar Vehicle or Location

Once you’re assigned a Dedicated Zipcar and location, you can expect that it will stay the same unless we need to service the vehicle. If you have any safety concerns or would like to change to a different Dedicated Zipcar membership plan (Standard or Plus), please call us at 866-4ZIPCAR.

We understand that you may want to try out different Zipcars, but please understand that we may not be able to always honor move requests unless it is for safety reasons. Weekend bookings are a great way to experiment.

Note

Switching a location or vehicle requires support from our fleet team, so you should expect that it can take up to two weeks to have an available vehicle at any location.

Service Requests

If you experience any trouble with your Dedicated Zipcar booking or billing, please call 866-4ZIPCAR and one of our experienced support agents will be able to assist you.

Managing Your Membership

Cancellation Policy

You may cancel your Dedicated Zipcar membership at any time. You cannot receive a refund for the unused portion of the billing period (month); however, you will not receive a charge for the following months.

We ask that you provide one week’s notice prior to the start of your next billing period. To cancel your membership, please call 866-4ZIPCAR.

Pausing Your Membership

Pausing your membership is a temporary cancellation of your Dedicated Zipcar membership plan. Upon request, we can cancel your weekday bookings indefinitely. Your account will remain open, and we will add you to our consumer membership plan until you're ready to reactivate you Dedicated Zipcar membership. You can learn more about our monthly membership plans here.

Please note that we can't pro-rate any monthly membership fees. To start again, you must call in to reactivate your weekday Dedicated Zipcar bookings. When reactivating, we can't guarantee that you will receive the same Zipcar or location.

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