Do I pay for toll charges if my Zipcar has a toll pass?

Yes, members are responsible for paying all toll charges. While booking a car with a toll pass doesn't cost extra, you will be responsible for any and all tolls incurred during your trip. 

It may take a few weeks for Zipcar to learn of the tolls from the municipality or local authority. Toll fees will appear in the list of charges for the associated trip and will be processed as a separate charge to the card on file.

You can find your trip summaries and invoices on your account page here

Keep In Mind

  • If your Zipcar comes with a toll pass that is not in an eToll box, do not use a personal toll pass as this may result in double-charging by the toll authority
  • If your Zipcar has an eToll box, be sure to open it to activate the toll pass; if you plan on using a personal toll pass, be sure to close the eToll box to prevent double-charging by the toll authority
  • If you're in a Zipcar which does not offer a toll pass, you may use your own toll pass or the pay-by-plate toll lane in accordance with the rules and regulations set up by the toll authority

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