Why am I having trouble applying for a University membership?

If you are trying to apply for a university membership and are encountering an error, please try the following troubleshooting tips:

  • If you have signed up with your university email address under a traditional account please contact us so we can help correct your account
  • Please check your spam and junk folders for the verification email, emails may take a few hours to reach your inbox. Please contact your university if no email is received


Are you still having trouble? Hit the contact us button to get in touch.