Why are check-in photos important?

The photo upload feature provides you with a quick way to report the condition of the vehicle when your reservation begins. By doing so, it helps ensure that you’re not held responsible for a damage or mess that occurred outside of your trip window.

In addition to protecting you from damage claims, photos help the Zipcar team ensure any vehicle issues are addressed promptly so we can keep good members like you coming back to clean, well maintained cars.

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