We regularly clean our vehicles but in carsharing it is not possible to clean every vehicle after every reservation. We rely on our members to keep the vehicles clean and report when they are left dirty.
There is no smoking allowed in Zipcars, as smoke or other strong scents can impact the health of other members.
Pets are only allowed in Zipcars if they are kept in carriers, as pet hair can cause an allergic reaction for other members. An exception is made for service animals, but you’ll need to let us know if the vehicle needs to be cleaned for the next member.