What are the cleanliness community rules?

Zipcars are regularly inspected and cleaned, but we rely on our car sharing community to keep vehicles clean for others, and to let us know when cars need to be tidied up. Here are some cleaning expectations we have:

  • Return the car as clean as (or cleaner than) you found it (inside and out)
  • Let us know if a car is not as clean as you'd expect at the beginning of your trip (report through the Zipcar iPhone® or Android™ mobile app)
  • No smoking, ever!
  • Pets must be kept in locked carriers