How can I make a privacy rights request?

Depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to exercise some or all of the following rights:

The Right to Know/Access/Portability

The right to obtain access to the personal information we have collected about you and, where required by law, the right to obtain a copy of the personal information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity.

To make a right to know/access/portability request, follow these steps:

  1. Sign in to your Zipcar account
  2. Submit your request for records

The Right to Request Deletion

The right to request the deletion of personal information we have collected from you, subject to certain exceptions.

To make a right to deletion request, follow these steps:

  1. Sign in to your Zipcar account
  2. Submit your request for data deletion

The Right to Correction

The right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information.

You may be able to make corrections yourself by logging into your account and navigating to the Account Settings page. Learn more about updating your account information here.

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