My Account & More

General Info

• Your Zipcard
• Cancel Your Membership
• Letter of Insurance
• Why are the car details missing from my trip?
• Redeeming Promo Codes
• Suspended Account

Settings & Preferences

• Registering a Mobile Device
• Update your driver's license
• Update your name
• Changing Your Membership Plan
• Update Your Account Information
• Update your email address

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Account Billing

• Your Zipcar Billing Statement
• How Driving Credit Works
• Update your payment method
• Balance Due
• Filing Tax Exemption for your Business

Accidents & Insurance

• Damage Protection
• Additional Liability Insurance (ALI)
• Accident Process
• Insurance Coverage
• Credit Card Coverage
• The Damage Fee

Zipcar Policies

• CCPA Privacy & Data Requests
• Privacy Policy
• Recall Policy
• Our Community Rules
• Vehicle Age Restrictions
• Pet Policy

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Special Programs

• Uber Partnership Program