My Account & More

General Info

• Adding Additional Drivers
• Your Zipcard
• Membership Renewal
• How to Close Your Account

Settings & Preferences

• Update Your Account Information
• Update your Email Information
• Update Mobile Phone Information
• Registering a Mobile Device
• Text Alerts
• Usernames and Emails

Account Billing

• The Application Fee
• Your Zipcar Statement
• How Driving Credit Works
• Updating Your Credit Card
• Balance Due
• Filing Tax Exemption for your Business

Accidents & Insurance

• Accident Process
• Insurance Coverage
• Credit Card Coverage
• The Damage Fee
• The Damage Fee Waiver

Zipcar Policies

• Out of Pocket Expenses
• Allowed Drivers
• Prohibited Uses
• Services for members with disabilities

Special Programs

• Commuter Program