My Account & More
People Management
- How can I change the owner of my account?
- How do I update the roles of users on my business account?
- How do I remove drivers from my account?
- How do I invite new admins to join my business account?
- How do I rescind an invitation to a user to join my account?
- How do I resend an invitation to another user to join my account?
General Info
Account Settings & Preferences
- Registering a Mobile Device
- How can I reactivate my membership?
- How do I change the damage protection coverage for drivers on my account?
- How can I update my email address if I no longer have access to that email?
- How do I change the damage protection coverage for drivers on my business account?
- Update your driver's license
Account Billing
- Does driving credit expire?
- How can I see how much driving credit is currently available on my account?
- Can I have multiple credit cards on my account?
- How is my booking billed?
- What is driving credit and how does it work?
- How do I update my payment information?
Accidents & Insurance
- What is damage protection coverage?
- How can I purchase damage or liability protection on my trip?
- What is additional liability insurance (ALI)?
- I got into an accident, what should I do and what is the process?
- Insurance Coverage
- Credit Card Coverage
Zipcar Policies
- CCPA Privacy & Data Requests
- Privacy Policy
- Recall Policy
- Our Community Rules
- Vehicle Age Restrictions
- Pet Policy