My Account & More

General Info

• Adding Additional Drivers
• Your Zipcard
• Membership Renewal
• Redeeming Promo Codes
• Household Accounts
• Suspended Account

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Settings & Preferences

• Registering a Mobile Device
• Changing Your Membership Plan
• Setting up a Preferred Address
• Change Your Password
• Update Your Account Information
• Update your Email Information

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Account Billing

• The Application Fee
• Your Zipcar Statement
• How Driving Credit Works
• Updating Your Credit Card
• Balance Due
• Filing Tax Exemption for your Business

Accidents & Insurance

• The Damage Fee Waiver
• Accident Process
• Insurance Coverage
• Credit Card Coverage
• The Damage Fee

Zipcar Policies

• Recall Policy
• 6 Simple Rules
• Vehicle Age Restrictions
• Pet Policy
• Out of Pocket Expenses (Refunds)
• Allowed Drivers

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Special Programs

• Commuter Program