My Account & More

General Info

• Adding Additional Drivers
• Your Zipcard
• Membership Renewal
• How to Close Your Account
• Redeeming Promo Codes
• Household Accounts

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Settings & Preferences

• Registering a Mobile Device
• Changing Your Membership Plan
• Setting up a Preferred Address
• Change Your Password
• Update Your Account Information
• Updating Your Email

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Account Billing

• Your Zipcar Billing Statement
• How Driving Credit Works
• Updating Your Credit Card
• Balance Due
• Filing Tax Exemption for your Business

Accidents & Insurance

• Damage Protection
• Additional Liability Insurance (ALI)
• Accident Process
• Insurance Coverage
• Credit Card Coverage
• The Damage Fee

Zipcar Policies

• CCPA Privacy & Data Requests
• Privacy Policy
• Recall Policy
• Our Community Rules
• Vehicle Age Restrictions
• Pet Policy

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Special Programs

• Uber Partnership Program
• Dedicated Zipcar Program