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  1. Zipcar
  2. My Account & More
  3. Account Billing

Account Billing

  • I received an unknown charge, how can I tell if this is from Zipcar?
  • Why do I have multiple holds or authorizations on my credit card?
  • Why is my pending charge or authorization more than my purchase?
  • Why do I have an authorization, pending charge or hold on my credit or debit card?
  • Can I export my transaction history?
  • Can I export the invoices for my business account?
  • How can I view current and past invoices or statements for my business account?
  • Who is responsible for the charges & fees on my account?
  • Is driving credit on my account available to all drivers on my account?
  • Do drivers joining my account pay any fees (membership, application)?
  • Does driving credit expire?
  • How can I see how much driving credit is currently available on my account?
  • Can I have multiple credit cards on my account?
  • How do I redeem promotional credit?
  • What out of pocket expenses are eligible for reimbursement?
  • How is my booking billed?
  • What is driving credit and how does it work?
  • How do I update my payment information?
  • How do I pay an overdue balance on my account?
  • How do I file tax exemption for myself or business?

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