How do I cancel my membership?

Did You Know?

You can pause your monthly membership for up to three months, allowing you to take a breather without saying goodbye. For more information, check out this article!

  1. Log in to your Zipcar account on the website or mobile app
  2. Go to My Account and click on your membership plan
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  3. Click Cancel Membership
  4. You'll then be prompted to pause your membership for up to three months - Click Cancel Membership
  5. Finally, Cancel Membership once more, and you should see a screen confirming the cancellation

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Here are some things to keep in mind when canceling your Zipcar membership:

  • Once your membership has been canceled, you may continue to book cars until the end of your billing cycle
  • If you have a Family Plan, the memberships of all drivers on your account will be canceled as well, but they can book cars until the end of your billing cycle
  • Any trips scheduled after your plan expires will be canceled
  • If you have a remaining balance on your account, it will be charged or credited to your credit card on file when your account is canceled
  • Additional trip costs, tolls, and violations will be charged once they are received
  • If you change your mind and would like to resume your membership, you can reactivate your membership

Keep In Mind

  • Canceling your account is currently not available via the Android & iOS apps
  • You can always give us a call or submit a ticket to have your membership canceled

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