You can reopen your account online on the registration page here.
- Under Join as an individual select I want to re-open an existing account.
- Sign in with your previous username and password. If you don't remember your username and password, try resetting your password.
- Once signed in, you will be taken through the application process and asked to update or confirm your previous information before submitting the application.
If you've had a personal account in the past, you need to reopen that account rather than trying to create a new one.