Reopening Your Account

You can reopen your account online on the registration page here.

  1. Under Join as an individual select I want to re-open an existing account.
  2. Sign in with your previous username and password. If you don't remember your username and password, try resetting your password.
  3. Once signed in, you will be taken through the application process and asked to update or confirm your previous information before submitting the application.


If you've had a personal account in the past, you need to reopen that account rather than trying to create a new one.