For out of pocket expenses incurred during your recent reservation, we are glad to be of service and reimburse expenses pre-approved by a Zipcar agent (give us a call at 866-4ZIPCAR first).
Use the link above and select Refund Request or use the Contact Us button below.
Valid Expenses
- Fuel if there is an issue with the gas card
- Transportation to another Zipcar if you are moved by us to a vehicle that isn't within walking distance
- Maintenance if your vehicle runs out of washer fluid or has a flat tire
- Car wash if your vehicle is particularly dirty
Keep in Mind
- Requests must be submitted within 30 days of purchase
- Photos must clearly show the date, time, and amount of purchase
- Fuel receipts must show the final charge amount and not a pre-authorized amount
- A copy of your bank statement can be submitted if you have lost the receipt