Out of Pocket Expenses

For out of pocket expenses incurred during your recent reservation (fuel, transportation, cleaning etc), we are glad to be of service and reimburse expenses pre-approved by a Zipcar agent.  Expenses may include:

  • Fuel if there is an issue with the gas card.
  • Transportation to another Zipcar if you are moved by us to a vehicle that isn't within walking distance.
  • Maintenance if your vehicle runs out of washer fluid or has a flat tire.
  • Car wash if your vehicle is particularly dirty. 

To submit your receipt for reimbursement, click Request Reimbursement below and fill out the form with a photo of the receipt attached.  Please note:

  • Requests must be submitted within 30 days of purchase
  • Photos must clearly show the date, time, and amount of purchase
  • Fuel receipts must show a final amount rather than a pre-authorized amount
  • A copy of your bank statement can be submitted if you have lost the receipt
  • Attached files must be 20mb or smaller


Have more questions? Submit a request
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