For out of pocket expenses incurred during your recent reservation (fuel, transportation, cleaning etc), we are glad to be of service and reimburse expenses pre-approved by a Zipcar agent. Expenses may include:
- Fuel if there is an issue with the gas card.
- Transportation to another Zipcar if you are moved by us to a vehicle that isn't within walking distance.
- Maintenance if your vehicle runs out of washer fluid or has a flat tire.
- Car wash if your vehicle is particularly dirty.
To submit your receipt for reimbursement, click Request Reimbursement below and fill out the form with a photo of the receipt attached. Please note:
- Requests must be submitted within 30 days of purchase
- Photos must clearly show the date, time, and amount of purchase
- Fuel receipts must show a final amount rather than a pre-authorized amount
- A copy of your bank statement can be submitted if you have lost the receipt
- Attached files must be 20mb or smaller