Out of Pocket Expenses

For out of pocket expenses incurred during your recent reservation, we are glad to be of service and reimburse expenses pre-approved by a Zipcar agent (give us a call at 866-4ZIPCAR).

Click the button below and fill out the form with a photo of the receipt attached.

Valid Expenses

  • Fuel if there is an issue with the gas card.
  • Transportation to another Zipcar if you are moved by us to a vehicle that isn't within walking distance.
  • Maintenance if your vehicle runs out of washer fluid or has a flat tire.
  • Car wash if your vehicle is particularly dirty. 

Keep in Mind

  • Requests must be submitted within 30 days of purchase
  • Photos must clearly show the date, time, and amount of purchase
  • Fuel receipts must show the final charge amount and not a pre-authorized amount
  • A copy of your bank statement can be submitted if you have lost the receipt

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