How do I lock & unlock my Zipcar?

You can lock & unlock your Zipcar using the Zipcar iPhone® or Android™ mobile app or using your physical Zipcard.

To lock & unlock with the Zipcar app:

  1. Open your Zipcar mobile app
  2. From the Drive screen, tap the Unlock or Lock icon

To lock & unlock with a Zipcard:

  1. Place your Zipcard over the Zipcar reader on the windshield (driver's side)
  2. Hold the Zipcard for 10-30 seconds, or until you hear a beep


If you are still unable to lock or unlock your vehicle, please refer to this troubleshooting article 

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