Starting Your Trip
- What do I need to know before my first Trip?
- Why are check-in photos important?
- How do I manually grant location access to the Zipcar app?
- How do I lock & unlock my Zipcar?
- Where can I find my Zipcar's keys?
- I'm having trouble unlocking with my phone, what should I do?
- Can I begin my Zipcar trip early?
- What can I do if my car is dirty, damaged, needs maintenance, or has low fuel at the start of the trip?
- Can I unlock my car while in a garage with poor or no reception?
- Do I need a Zipcard to drive a Zipcar?
- My reserved Zipcar is not parked where it should be or isn't here, what should I do?
- How do I take my Zipcar in and out of a garage that requires a parking pass or code?
- How can I find where my booked Zipcar is parked?
- How do I pickup my Zipcar from a parking garage with a valet?