If you're having trouble locking & unlocking your Zipcar from the iPhone® or Android™ mobile app, here are some things to try:
- Confirm location services, bluetooth, & cellular data are enabled in your phone's settings
- If bluetooth is already on, try toggling it off and back on
- Grant precise location access to the Zipcar app when prompted (if you're not prompted, go into your phone's settings and manually grant access)
- Be sure you're standing right next to the car
- If all else fails, try your Zipcard