If you happen to be involved in an incident with your Zipcar, a damage fee of up to $1,000 may apply. A damage fee can apply to dents, scratches, collisions, flat tires, windshield cracks, dead batteries, engine problems, vandalism, theft, third-party damages and, in some cases, third-party personal injuries.
Members are not responsible for normal wear-and-tear on the vehicle. However, the fee does apply to damage caused by unavoidable events such as floods, hail, wind, trees falling, etc.
Before each reservation, we ask you to check the car inside and out and report any damage. This ensures that you will not be held responsible for damage that may have happened before your reservation.
Damage protection plans can be purchased to reduce or eliminate your damage fee responsibility in some circumstances.