No one likes to talk about fees and fines, but they do happen from time-to-time. Below are the common fees:
- Late Returns: $50 per hour (up to a maximum of $150), plus the vehicle usage charges.
- Low Gas: $30 if you return a vehicle with less than 1/4 tank of gas.
- Zipcard Replacement: One free replacement card per year ($15 for each additional card).
- Ignition Key Replacement: If you lose the key, the replacement fee is $75 plus costs for materials and labor.
- Reservation Changes: There is no charge if you cancel or shorten your reservation with the required advance notice. The required notice is located on your reservation confirmation.
- Personal Reservation Assistance: $3.50 per call to have a Zipcar Agent edit or make a booking for you. We encourage you to use our online or iPhone® or Android™ apps to manage your bookings.
- Tickets/Violation Processing: You are also responsible for paying any parking tickets and moving violations incurred during your reservation. If we receive a notice and process a violation, you will be charged a $30 processing fee.
- Damages: Up to $1,000 to cover the costs related to an accident.
- Other Violations: $50 per violation, plus costs incurred by Zipcar anytime a visit to the vehicle is required (including visits due to smoking or pets in the vehicle).