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  3. Common Questions

Common Questions

  • What's included with my Zipcar trip?
  • What are pay-by-plate tolls and how do they work?
  • What is a "Flat Rate Only" booking?
  • Does Zipcar have electric vehicles in its fleet?
  • What are the various fees & charges I might incur?
  • Why does my upcoming booking show the vehicle as unassigned?
  • Are there any fees if I cancel or shorten my booking?
  • Does Zipcar have a Flex or One Way service?
  • Can I create, cancel, or modify bookings of drivers on my account?
  • Are there discounted driving rates overnight?
  • Do I pay for toll charges when using a Zipcar?
  • How old must I be to book a Zipvan, luxury, and other specialty cars?
  • Is there a maximum or minimum booking length?
  • What local taxes might be associated with my trip?
  • Why was my Zipcar booking moved to another car or cancelled?
  • Can I drive my Zipcar outside of the country?
  • How do violations & citations work with Zipcar?

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