Common Questions
- What's included with my Zipcar trip?
- How can I find and book an EV?
- What are pay-by-plate tolls and how do they work?
- What is a "Daily rate only" booking?
- Does Zipcar have electric vehicles in its fleet?
- What are the various fees & charges I might incur?
- Why does my upcoming booking show the vehicle as unassigned?
- Are there any fees if I cancel or shorten my booking?
- Does Zipcar have a Flex or One Way service?
- Can I create, cancel, or modify bookings of drivers on my account?
- Are there discounted driving rates overnight?
- Do I pay for toll charges when using a Zipcar?
- How old must I be to book a Zipvan, luxury, and other specialty cars?
- Is there a maximum or minimum booking length?
- What local taxes might be associated with my trip?
- Why was my Zipcar booking moved to another car or cancelled?
- Can I drive my Zipcar outside of the country?
- How do violations & citations work with Zipcar?